No, currently all knowledge-base solutions and help content on this site is public. We do ask that customers needing futher assistance click the signup link to open an account before submitting a ticket.
You can call 727-786-1900 and speak to someone regarding your question or concern. We pride ourselves in having one of our team members readily available to answer your call. We are open weekdays from 8am-5pm and have after hours emergency support available as needed.